Privacy Policy

Information We Collect

At plexoriscapeos, we collect information you provide directly to us when you create an account, enroll in our investment education programs, or contact our support team. This includes your name, email address, phone number, and any financial education preferences you share with us.

We also automatically collect certain information about your device and how you interact with our platform. This includes IP addresses, browser types, page views, and time spent on different sections of our learning materials.

• Personal identification information (name, email, phone number)
• Educational progress and course completion data
• Device information and technical specifications
• Usage patterns and learning preferences
• Communication records and support interactions

How We Use Your Information

Your information helps us provide personalized investment education experiences and improve our platform. We use your data to track your learning progress, recommend relevant educational content, and ensure you receive the most effective financial literacy training.

We also use your information to communicate with you about program updates, new educational resources, and important changes to our services. This helps us maintain the quality of education our Malaysian community has come to expect.

• Delivering personalized learning experiences and course recommendations
• Tracking educational progress and providing completion certificates
• Sending important updates about our investment education programs
• Improving our platform based on user feedback and usage patterns
• Providing customer support and technical assistance

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your information with trusted service providers who help us operate our platform and deliver educational content. These partners are bound by strict confidentiality agreements.

In certain circumstances, we may disclose your information if required by law or to protect the rights and safety of our users and platform. We'll always notify you when legally permitted if such disclosure becomes necessary.

• Service providers who help deliver our educational content
• Technology partners who maintain our platform infrastructure
• Legal authorities when required by Malaysian law
• Business partners for joint educational initiatives (with your consent)

Data Security and Protection

We employ industry-standard security measures to protect your personal information. Our systems use encryption, secure servers, and regular security audits to ensure your data remains safe from unauthorized access.

While we take extensive precautions, no system is completely secure. We continuously monitor and update our security practices to address new threats and maintain the highest level of protection for your information.

• End-to-end encryption for all data transmissions
• Regular security audits and vulnerability assessments
• Restricted access to personal information on a need-to-know basis
• Secure backup systems and disaster recovery procedures

Your Rights and Choices

You have significant control over your personal information. You can access, update, or delete your account information at any time through your user dashboard. You also have the right to request a copy of all information we have about you.

If you wish to stop receiving educational updates or marketing communications, you can unsubscribe through the links in our emails or contact our support team directly.

• Access and download your personal information
• Update or correct your account details
• Delete your account and associated data
• Opt out of marketing communications
• Request information about data processing activities

Data Retention

We retain your personal information only as long as necessary to provide our educational services and comply with legal requirements. Course completion records are typically maintained for three years after completion to support certification processes.

When you delete your account, we remove your personal information within 30 days, though some data may be retained longer for legal compliance or security purposes.

International Data Transfers

While our primary operations are based in Malaysia, some of our service providers may process your information in other countries. When this occurs, we ensure appropriate safeguards are in place to protect your data according to international privacy standards.

We carefully select partners who maintain equivalent privacy protections and enter into specific agreements that govern how your information is handled across borders.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or platform notifications at least 30 days before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. The date of the most recent update is always displayed at the top of this page.